Product FAQs
What is included in this hair bundle product?
You receive the bundle count, texture, color and lengths stated in the product title and selected options. Quantity 1 is one selected unit or set. A closure or frontal is not included unless explicitly stated.
How many bundles should I order?
Three bundles give standard fullness for many sew-ins and wigs; four are recommended for a fuller finish. Longer lengths may need more hair. Check your selected set’s bundle count and ask your stylist if you are unsure.
Can I order different lengths together?
Yes. Choose an available mixed-length set, or add separate available lengths to your cart. Confirm the combination and set quantity before checkout. Only the options displayed are available for direct online ordering.
Can this hair be colored or heat-styled?
Use heat protectant when styling human hair. For coloring, ask a professional to strand-test the specific hair grade and texture first. #613 lightening is a stated feature of our flagship Raw Vietnamese Straight line, not a promise for every product.
How do I keep the bundles soft and manageable?
Detangle from the ends, wash gently, condition regularly and protect the hair with satin or silk at night. Keep wefts intact when possible. Excessive heat, harsh processing and rough handling can shorten the hair’s usable life.
When will my order ship?
In-stock orders usually ship within 24 hours, and no later than 48 hours after payment confirmation. Standard out-of-stock orders usually need 2–3 days of preparation. For special colors, heat-set textures or bulk production, contact us to confirm preparation time.
How long does delivery take to my country?
After dispatch, estimated express delivery is 2–4 business days to the United States, Canada, the United Kingdom, France, Ireland and most European countries, or 3–6 business days to other countries and remote areas. Shipping is calculated at checkout.
Can I buy at the displayed price without a wholesale account?
Yes. Our displayed prices are factory-direct wholesale prices for personal shoppers, stylists, salons and resellers. Order the available unit or set directly online; you do not need to request another wholesale price.
Can I start a hair business or buy stock for my salon?
Yes. Start with the available unit or set and choose the lengths, colors and textures your customers need. You can buy for yourself, a client, a salon or resale at the displayed prices. For custom production or large quantities, contact us to confirm availability and preparation time.
Can you dropship orders for my own hair brand?
Yes. Choose Neutral / No Logo in the packaging options for unbranded fulfillment, or choose JAZZWIGS branded packaging. For your own brand, contact us on WhatsApp before fulfillment to arrange packaging you supply. Packing with your supplied packaging is free; manufacturing custom packaging is a separate service.